Frequently Asked Questions
Q: How does "steam cleaning" work?
We pre-treat the heavy traffic areas with sprayed cleaning solution to loosen up the soils. Then the truck-mounted equipment is used to spray heated cleaning solution into the carpet at a high pressure and then is immediately extracted along with the suspended soil particles. The machine will work the solution into the carpet and loosen soil.
Q: What is hot water "steam cleaning" and aren't all steam cleaners the same?
"Steam Cleaning" is actually hot water extraction cleaning, with the hot water creating some steam. All steam cleaning is definitely not the same. The major difference in a Professional Truck-Mounted Hot Water "Steam" Extraction machine is in the POWER. The water is heated to 200° F, pressurized to 500 PSI and vacuumed up with a suction 10 times that of a portable machine, so carpets are normally dry in hours, not days.
Q: How often should I clean my carpet?
The time between cleanings is dependent on several factors: frequency of your vacuuming, type and color of your carpet, amount of traffic and the method used the last time your carpets were cleaned.
Q: How can I slow down soiling and carpet wear?
Carpeting usually represents the single most expensive item in your house, often thousands of dollars. To prevent premature soiling and wear, carpet manufacturers and professional carpet cleaners suggest five of the following things:
- Vacuum regularly heavy traffic areas twice as often as other areas.
- Use recommended spotting techniques.
- Place attractive, washable mats/rugs by most-used doors. Do not use rugs or mats with rubber backing of volatile dyes that may harm your carpet.
- Have your carpets Hot Water "Steam" Cleaned on a regular basis.
- Reapply a carpet protector, at least in the heavy traffic areas, after cleaning.
- Remove shoes before walking on carpet if possible.
Q: How long will it be before our carpet is dry enough to use?
In normal conditions an average of 6-12 hours, but in extreme humidity it can take up to 24 hours. One possible solution for extreme humidity is to turn the heat on with the windows slightly open to release the condensation.
